Enhanced security
Define access by role, team and record, and protect confidential files.
Municipalities
Connected records.Stronger communities.
Behind every thriving community is a team making things happen. Give yours the information to move forward, together, from city hall to the people you serve.
Your public mission. Your information. In good hands.
Built for local governmentScroll to connect your city
01City clerks
02Urban planning
03Finance & procurement
04Public works
FROM REQUEST TO RESOLUTION
One building permit.
Without the paper trail.
Follow a residential permit through Constellio: one complete file, reviewed by the right departments, approved, and kept as the official record citizens can rely on.
- 01Capture & connect
Every permit starts with a complete file.
Bring the application, drawings and correspondence into one permit file, linked to the property it concerns.
- Resident submissions captured
- Site plan and drawings attached
- One file per property
- 02Route & collaborate
The same current documents for every reviewer.
Give planning and engineering the same file at the same time, with clear ownership and comments kept in context.
- Parallel department reviews
- Clear ownership
- Comments in context
- 03Approve & act
Keep the decision with the application.
Reviews, decisions and the final authorisation stay connected to the application that started them.
- Digital signature
- Decision history kept
- Authorisation on record
- 04Retain & retrieve
Ready for the next request, and for citizens.
Apply your retention rules to the complete file, and publish the approved decision through a public search portal.
- Retention rules applied
- Found again in seconds
- Approved information published
HOW IT WORKS
Every department.
One shared source of truth.
A city has many departments. Its information shouldn’t live worlds apart. Requests arrive at city hall, reach the right departments along one connected route, and come back out as approved public information.
Permit fileBP-2026-042Tracked
- 09:12Application and site plan receivedResident submissionCaptured
- 09:14Linked to property file 1024 Main St.City clerkConnected
- 11:30Planning and engineering reviews assignedProcess automationIn review
- Day 6Permit issued and signedUrban planningApproved
- Day 6Decision published on the public portalPublic search portalPublished
ONE PLATFORM, EVERY DEPARTMENT
Your departments.
Each with its own workspace.
The same connected records, seen from each department of city hall, with the access and tools each one needs.
City hall departments
City clerk
Council records, complete and official.
Agendas, minutes and resolutions stay together, with the official version always clear and preserved.
- Agenda packages
- Minutes linked to resolutions
- Official record preserved
ACROSS CITY HALL
Different departments.
One way to move work forward.
The work your community relies on, connected from the first document to the final decision.
Building permits
One complete file for every permit.
Bring the application, drawings and correspondence together, and keep reviews and the final authorisation connected to it.
- IOCapture
- Process automation
- IOSign
Accounts payable
Keep public works invoices moving.
Match each supplier invoice with its purchase order, route it to the department owner and finance, and keep the approval for your next audit.
- IOCapture
- Process automation
- IOSafe
Council records
Minutes linked to the decisions they document.
Bring agendas, draft minutes and reports into one meeting record, and preserve the official record with the access and retention it needs.
- IODrive
- IOSign
- IOSafe
Public transparency
Transparency, on your terms.
Publish approved records through a public search portal, while confidential files stay with the people cleared to see them.
- Public search portal
- Access management
UNDENIABLE SUCCESS
Less searching.
More serving.
Constellio brings your records, people and processes into one shared picture, with a low initial investment and rapid profitability.
Figure published by ConstellioROI
Return on investment
Up to 270%
Value returned compared with the initial investment, as published by Constellio.
One repository across every service
Illustrative. Wedge sizes show the idea of shared records across services, not measured volumes.
Why municipalities choose Constellio
Increased transparency
Make approved public information easier for citizens to find.
Optimised management
Give requests and invoices a clear path from arrival to approval.
Unified search
A permit, a bylaw, a council decision: one search across departments.
Organizations that run on Constellio
THE MUNICIPAL TOOLKIT
From city hall.
To the people you serve.
Combine capture, workflows, signatures and governance around the services your community relies on.
01
Document capture
IOCapture
Turn paper applications, invoices and correspondence into classified, searchable records.
At city hall
Permit applications & invoices
02
Digital signatures
IOSign
Sign permits, contracts and resolutions digitally, with the signed copy kept in context.
At city hall
Permits & resolutions
03
Document governance
IOSafe
Apply retention rules from creation to archiving, with role-based access and a clear audit trail.
At city hall
Council proceedings & archives
04
Connected collaboration
IODrive
Work on shared municipal files from the familiar desktop, always on the current version.
At city hall
Department working files
Work in Microsoft 365. Keep the record in Constellio.
Connect Microsoft 365 and Teams so municipal documents stay governed while your departments work in familiar tools.
Also for municipalities
Public search portalAccess managementAnnotation & redactionProcess automationQUESTIONS
Your municipality is unique.
Our approach starts there.
A practical path from where you are to where you want to be, with a team by your side at every step.
Talk to a specialist
01Can we publish records for citizens without exposing confidential files?
Yes. Approved records can be published through a public search portal, while access to everything else stays defined by role, team and record, with a history of every action.
02Do our departments have to change the tools they use?
No. Constellio connects to Microsoft 365 and Teams, so departments keep working in familiar tools while the records stay governed in one place.
03How do you handle our retention schedule?
Your municipal retention rules are applied from creation to archiving. Records keep their classification, access rules and history throughout their lifecycle.
04How does a project start?
Together, we map your records, tools and the needs of the people who use them. Then we bring your content into Constellio, set up permissions and shape the workflows your teams need.
05Is Constellio open source?
Yes. Constellio is open source at its core and can be hosted your way, adapted to your city and built around your people.
LET’S BUILD WHAT’S NEXT
A more connected city.
It starts with a conversation.
Tell us what your teams need. We’ll show you what’s possible.
Or write to contact@constellio.com. Open source at its core, hosted your way.
