Constellio

Ministries & public agencies

Serve citizens faster.Govern every record.

Constellio brings a ministry’s documents, decisions and requests into one governed workspace, connected to Microsoft 365. Agents find what they need. The public gets answers on time.

SOC 2 Type II audited controls · Supports Law 25 & GDPR obligations · Open source

Your connected ministryAn illustrated government building with a colonnade, a pediment and a dome, beside a regional office tower and the archives. As the page scrolls, the cabinet, regional offices, access to information and the archives connect to one governed workspace.
Built for public administration
01Ministries
02Public agencies
03Records management
04Access to information

HOW WE WORK FOR MINISTRIES

From your first assessment.
To a governed ministry.

Four steps, one team by your side. We start with your records reality and finish with information your agents trust and your citizens can access on time.

  1. 01Assess

    Start with your mandate, not with software.

    Our consultants review your file plan, retention schedule, systems and the way agents actually work. Together we design a governance plan your records team can stand behind.

    • Information audit & file plan
    • Retention aligned to your archival calendar
    • Roles, permissions and migration plan
  2. 02Connect

    Centralise without moving anyone out of their tools.

    Constellio connects Microsoft 365, email, shared drives, scanned paper and legacy systems. Content is captured, classified and indexed where it is created.

    • Microsoft 365, Teams, SharePoint & Outlook
    • Capture with OCR for paper and mail
    • Migration from legacy systems
  3. 03Govern

    Protect sensitive information by default.

    Role-based permissions apply down to the document. Retention follows your archival calendar. Every version and every action is logged, so compliance is a report away.

    • Precise, role-based access control
    • Retention, disposition & version history
    • Complete audit trail
  4. 04Serve

    Turn requests into workflows that finish on time.

    Workflows route access-to-information requests, approvals and correspondence to the right people. Redact, sign and release, with every step traceable and every deadline visible.

    • Customisable workflows & approvals
    • Annotation, redaction & signatures
    • Deadline tracking for every request

HOW INFORMATION MOVES

From cabinet to citizen.
Every record in its place.

Decisions travel down through the ministry, requests come up from the public, and restricted files stay where they belong. Every movement is logged against the record.

Audit trailATI-0417Live
  1. 10:42Memo 2026-0142 classified · permanentClassified
  2. 10:43Legal counsel opened contract 8831 · v3Allowed
  3. 10:44Public portal → cabinet memo 12Denied
  4. Day 18Request ATI-0417 redacted and signedReviewed
  5. Day 19Released to the requesterOn time

ONE PLATFORM, EVERY BRANCH

Every branch of the ministry.
Its own governed workspace.

Cabinet, regional offices, access to information and the archives work from the same records, each with the access its role requires.

Branches of the ministry

Cabinet

Memos and decisions, restricted by default.

Cabinet memos, briefing notes and decisions are classified as they are created and seen only by the people cleared for them.

  • Classified at creation
  • Access by clearance
  • Decisions on record

SIGNIFICANT RESULTS

Measurable results.
Rapid profitability.

Maximise your return with a low initial cost and a short path to profitability. Ministries see the difference in search time, processing time and audit readiness.

Figure published by Constellio
ROI

Return on investment

Up to 270%

Value returned compared with the initial investment, as published by Constellio.

Information grows. Teams don’t.

Illustrative. Volumes differ by ministry; the shape of the gap is what governance closes.

Why ministries choose Constellio

Enhanced security

Protect sensitive data with role-based access rights and advanced encryption.

Simplified compliance

Meet current regulations with automated tracking and tailored reporting tools.

Improved collaboration

Share documents between departments and strengthen cooperation among agents.

Increased efficiency

Cut processing times and handling costs by automating business processes.

Organizations that run on Constellio

  • Rio Tinto
  • Ville de Montréal
  • Université Laval
  • Bibliothèque et Archives nationales du Québec
  • Hydro-Québec
  • CDPQ
  • Barreau du Québec
  • Ville de Longueuil

ACROSS THE MINISTRY

Tailored tools.
For the public sector.

Every capability below exists because a ministry asked for it. Together they cover the full life of a public record, from creation to archive.

Colleagues pointing at documents spread across a desk

Access to information

Answer every request before its deadline.

Track each request, redact sensitive passages and release documents, with the whole process on record.

  • Annotation & redaction
  • Process automation
Explore annotation & redaction
Two officials reviewing a briefing note on a laptop

Cabinet & executive

Memos and decisions, protected by default.

Classify cabinet memos and briefing notes as they are created, with access limited to the people cleared to see them.

  • Access management
  • IOSafe
Explore access management
Two colleagues discussing a file in an office

Regional offices

One file, whichever office opens it.

Give regional teams the same case files as headquarters, through Microsoft 365 and a single governed repository.

  • Microsoft 365
  • IODrive
Explore Microsoft 365 integration
The facade of a government building

Retention & archiving

From active file to national archives.

Apply your archival calendar automatically, from active file to approved disposition or transfer to the national archives.

  • IOSafe
  • IOCapture
Explore compliance

THE PUBLIC-SECTOR TOOLKIT

The full life
of a public record.

Combine capture, collaboration, redaction and governance around the obligations ministries carry every day.

Centralise without moving anyone out of Microsoft 365.

Constellio connects Teams, SharePoint and Outlook, so agents keep their tools and the ministry keeps one governed record.

Microsoft 365 integration

QUESTIONS

Proven where accountability
is the standard.

For more than fifteen years, Constellio has supported ministries, municipalities, archives and institutions whose records must stand up to scrutiny.

01Does Constellio help us meet Law 25 and GDPR obligations?

Constellio provides the controls these obligations rely on: role-based access down to the document, retention and disposition, version history and a complete audit trail. Your ministry defines how they apply with its privacy and records specialists.

02Are Constellio’s controls independently audited?

Yes. Constellio’s organisational controls are audited under SOC 2 Type II. Details are available on our certifications page.

03Can agents keep working in Microsoft 365?

Yes. Constellio connects Teams, SharePoint and Outlook, so content is captured and classified where it is created, without moving agents out of their tools.

04How are access-to-information requests handled?

Workflows route each request to the right people, with redaction, signature and release steps traced and the legal deadline visible throughout.

05Can Constellio be hosted in our own environment?

Yes. Constellio is open source at its core and can be hosted your way, in line with your security and sovereignty requirements.

YOUR NEXT MANDATE

Serve citizens faster.
Govern every record.

Let’s map a governed path from your first assessment to answers delivered on time.

Or write to contact@constellio.com. Open source at its core, hosted your way.