Legal hold
An access request, a dispute, an investigation: every document covered freezes in one move, and nothing is destroyed while the hold stands.
Constellio’s compliance module manages the full document lifecycle (creation, semi-active, final disposition) under archives law, access to information, Law 25 and the LCJTI. Digital or paper, with the proof at the end.
Applied to 1,284 records
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HOW IT WORKS
Records compliance isn’t a project you finish: it’s a rule you write once that applies for years. What matters is that nobody has to remember it.
Applied to 1,284 records
Every heading of the classification plan gets its periods: active, semi-active, final disposition. The rule then applies to everything filed under it, with nothing re-entered.
At the due date the record turns semi-active. If it also exists on paper, its box, shelf and warehouse are tracked, with labels and a loan system.
The disposition produces an approval list: what has to be transferred, destroyed or kept, put in front of the person who decides. A legal hold freezes anything covered by a request.
CERT-2036-014
Each destruction produces its certificate, each transfer its slip. Deposits to the national archives follow the OAIS standard, and the logging module keeps the full history.
A deadline nobody has to watch beats a spreadsheet everybody forgot to update.
TEN YEARS IN FOUR STEPS
Scroll and time moves. The same record goes from active to semi-active, leaves in a box, gets frozen by an access to information request, then receives its final disposition, without anyone having to think about it in between.
The record inherits its heading’s schedule: two years active, eight semi-active, then transfer. The disposition date is known today, ten years ahead.
At the due date the state changes. The paper copy goes to the warehouse in a labelled box whose location stays on the record, and which can be borrowed and returned like a library book.
An access to information request covers this record: the legal hold freezes it. Time keeps running for everything else, but nothing covered can be destroyed while the hold stands.
Once the hold is lifted, the approval list goes to the records manager. What is transferred follows the OAIS standard to BAnQ with its slip; what is destroyed leaves its certificate.
Physical location
Loan · Borrowed by S. Nadeau · due back 18 April 2028
Legal hold
Access to information request AI-2031-117 destruction blocked
See the documents coveredApproval list
Log
REAL-WORLD USE CASES
Two moments where compliance stops being theory: when a box has to be found among thousands, and when an access to information request forces you to freeze everything it touches.

For paper records
Warehouses, shelves, boxes, labels, slips, loans and returns: paper is tracked in the same system as the digital, under the same schedule. A box is found through a search, not by going down to the basement.
See document capture
For access requests
The legal hold module gathers every document covered by a request in one move and blocks their destruction, even if their retention period falls due in the meantime. The release is logged like the hold.
See annotations and redactionWhat the compliance module covers
Digital and paper, one schedule
ONE RULE, THEN TEN YEARS
The other diagrams on this site show a route or a structure. This one has a scale: years. Periods run left to right, a hold can stop them, and at the end the record splits three ways: transferred, destroyed or kept forever.
An access request, a dispute, an investigation: every document covered freezes in one move, and nothing is destroyed while the hold stands.
Deposits to the national archives follow the OAIS standard, slip included, and the link with BAnQ saves rebuilding the package by hand.
Holds placed and released, state changes, approvals, destructions: every move leaves a dated, attributed line.
See unified content management ↗OUR KEY FIGURES
When nobody knows what may be destroyed, everything is kept. A schedule that applies itself replaces expensive caution with a date.
Figures published by Constellio ↗−0%
Reduction in search time
Reduction
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Reduction in search costs
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Reduction in security incidents
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Why choose Constellio
Optimized document management replaces hand-kept inventories and retention spreadsheets.
Documents are centralized and shared in real time, including between the people who produce them and the people who keep them.
Fewer linear metres rented, fewer records lost, less retention beyond what the law asks for.
Documents are protected against internal and external threats, and what has to disappear really does.
Organizations running on Constellio
















YOUR SCHEDULE
Book a demo with your own retention schedule in hand. We put it into Constellio and you watch the disposition date appear on your records.
Or write to contact@constellio.com. Open source at its core, hosted the way you want it.
