Constellio

Healthcare

Less searching.More time to care.

Behind every care journey, information needs to move. Connect your documents and your teams, while keeping sensitive information in the right hands.

Connected teams. Protected information. People first.

Your connected care networkAn illustrated hospital with a care tower, an outpatient clinic, an admissions entrance and an ambulance. Document connections link admissions, care teams, administration and medical archives.
Built for the people behind healthcare
01Hospital networks
02Clinics & outpatient care
03Long-term care
04Health organisations

FROM INTAKE TO A PROTECTED RECORD

One document journey.
Every team connected.

Follow an admissions document as it is captured, shared, signed and preserved with its context. No clinical data, just the administration behind care.

  1. 01Collect

    Give every document a clear starting point.

    Capture intake forms and supporting documents. Read their content with OCR, validate the key information and classify them in the appropriate file.

    • Paper and digital documents
    • Key information reviewed
    • Consistent classification
  2. 02Connect

    Bring the right information to the right team.

    Make documents available to authorised admissions, care and records teams. Search, permissions and version history keep collaboration clear.

    • Search across organised content
    • Access by role
    • Version history
  3. 03Approve

    Move authorisations forward, with a clear trail.

    Route administrative forms for review and digital signature. Follow their progress and keep the completed document in its original file.

    • Review and approval steps
    • Internal or external signatures
    • Signed document kept with its record
  4. 04Preserve

    Protect the record beyond the next handover.

    Apply your organisation’s retention schedule and access rules. Preserve essential documents and make their history available to authorised records teams.

    • Approved retention rules
    • Redaction before release
    • Traced document activity

HOW IT WORKS

Every door opens
for the right people only.

Picture your organisation as a floor plan. A document travels the corridor from intake to the archives, and each department’s door opens only for the teams whose role requires it.

Document activityADM-0142Traced
  1. 08:12Intake form captured and classifiedFiled
  2. 08:15Made available to the care teamAllowed
  3. 08:16Opening attempt from outside the care teamDenied
  4. 10:40Authorisation signedSigned
  5. 10:41Retention schedule appliedProtected

ACROSS YOUR ORGANISATION

Every department.
The information it needs.

Admissions, care teams, administration and medical archives share one document environment, each with access that fits its responsibilities.

Healthcare departments

Admissions

Intake without the re-entry.

Forms and supporting documents are captured, read and filed in the right file as they arrive.

  • Capture with OCR
  • Validated information
  • Complete intake files

IMPRESSIVE RESULTS

Less time searching.
More time for care.

Keep your teams’ attention on people by bringing the information together, with a low initial investment and rapid profitability.

Figure published by Constellio
ROI

Return on investment

Up to 270%

Value returned compared with the initial investment, as published by Constellio.

Volume and sensitivity, side by side

Illustrative. Positions show why access rules differ by document type, not measured volumes.

Why healthcare organisations choose Constellio

Enhanced security

Role-based access that reflects each team and the sensitivity of its documents.

Simplified compliance

Retention and disposition based on your approved organisational schedule.

Time savings

Search organised documents and reach the relevant record without detours.

Improved collaboration

Centralise documents and follow their changes across departments.

Organizations that run on Constellio

  • Rio Tinto
  • Ville de Montréal
  • Université Laval
  • Bibliothèque et Archives nationales du Québec
  • Hydro-Québec
  • CDPQ
  • Barreau du Québec
  • Ville de Longueuil

ACROSS YOUR ORGANISATION

Support the work
that supports care.

Give each department a clearer document process, from patient administration to the work behind the scenes.

Colleagues reviewing information together at a computer

Patient documents

Keep the documents around a care journey together.

Organise forms, correspondence and supporting documents in a consistent file structure, so authorised teams stop searching through scattered copies.

  • IOCapture
  • IODrive
  • IOSafe
Explore the platform
A team reviewing documents around a table

Policies & procedures

Make the approved version easier to find.

Bring procedures and quality documents into a shared environment, follow their revisions and route updates for review before publication.

  • IODrive
  • Microsoft 365
  • Process automation
Explore process automation
A person approving a document on a laptop

Accounts payable

Keep supplier invoices moving between teams.

Capture an invoice, connect its supporting documents and send it to the relevant budget owner, with the approval trail kept for finance.

  • IOCapture
  • Process automation
  • IOSafe
Explore document capture
Colleagues pointing at documents spread across a desk

Privacy & access

Make confidentiality part of everyday work.

Support your privacy practices with role-based permissions, redaction and traceability, with a clear record of retention and sharing decisions.

  • IOSafe
  • Access management
  • Annotation & redaction
Explore access management

A CONNECTED HEALTHCARE TOOLKIT

The tools your teams need.
Working together.

Combine capture, signatures, collaboration and governance around the document processes that matter to your organisation.

Keep collaboration close to your everyday tools.

Connect Microsoft 365 and Teams to your document management approach, with a defined scope for content and permissions.

Microsoft 365 integration

QUESTIONS

Built around
your organisation.

What healthcare organisations usually ask before a demo. If yours is not here, ask us directly.

01Which healthcare organisations can use Constellio?

Constellio’s modular approach can support hospital networks, clinics, long-term care providers and health organisations. Classification, access rules and workflows are configured around each organisation’s structure.

02Does this replace our clinical information systems?

No. Constellio focuses on documents, collaboration, workflows and governance. Its place alongside your clinical and administrative systems, and any integrations, is defined during the project’s technical scoping.

03Can we manage patient documents and administrative records together?

Yes. Each document type can have its own classification, metadata, permissions and lifecycle rules. Your organisation defines the boundaries between patient-related documents, finance, human resources and other records.

04How does Constellio support confidentiality requirements?

Role-based access, traceability, retention and redaction help your teams implement their governance and privacy practices. Your organisation defines the applicable policies with its privacy and records specialists.

05Can we start with one workflow and expand later?

Yes. You can start with a defined process, such as intake documents, procedure reviews or invoice approvals, and our migration, governance and support teams can help plan a phased deployment.

YOUR NEXT STEP

Connect your information.
Support the people who care.

Let’s explore a simpler, clearer document journey for your healthcare organisation.

Or write to contact@constellio.com. Open source at its core, hosted your way.